Terms of Service

1. The agreement

These Terms of Service ("Terms") form a binding agreement between you and Lead io, operated by Abubakar Naeem. By creating an account or using Lead io, you agree to these Terms and to our Privacy Notice and Refund Policy.

If you do not agree, do not create an account.

2. What we provide

Lead io is a software tool. It searches public sources, assembles business lead records, analyses them, scores them, and helps you prepare outreach. It is a research and drafting aid — it is not an agency, a broker, or a party to any transaction between you and a business you contact.

Lead io does not sell leads, introduce you to clients, or guarantee that any business you contact will respond, buy, or exist as described.

3. Your account

• You must be at least 18 years old and able to form a binding contract.
• You must give accurate registration information and keep it up to date.
• You are responsible for keeping your password secure and for everything done under your account.
• One person or organisation per account. Creating extra accounts to work around plan limits is a breach of these Terms.
• You may not share, resell, or provide access to your account to a third party.

If you believe someone has used your account, email us immediately.

4. Plans and limits

Lead io offers a free tier and paid tiers. Each plan has a daily lead allowance, shown on our pricing page. Daily allowances reset and are not carried over. We may adjust limits and features as the service develops; if a change materially reduces the value of a plan you have paid for, we will tell you.

Plans are personal to you and are not transferable.

5. Payment

Paid plans are activated manually. You send payment by bank transfer, then confirm it to us over WhatsApp or email with proof of payment. We verify the payment and activate your plan.

Until we confirm receipt, a plan is not active and paid features are not available. We are not responsible for transfers that are not sent to the account details shown on our checkout page, or for delays caused by your bank.

Plan duration begins when we activate the plan, not when you send the payment.

6. Acceptable use

You may not use Lead io to:

• Break any law, or infringe the rights of anyone.
• Send unsolicited commercial email, SMS, or calls in violation of applicable anti-spam law, or harvest addresses for such use.
• Target people rather than businesses, or pursue individuals for a purpose they have no connection to.
• Attempt to gain unauthorised access to the service, its source code, or any other account.
• Probe, scan, or test the vulnerability of any system without written permission.
• Scrape, resell, or redistribute the underlying data sources, or use automated means to extract Lead io itself.
• Use Lead io to build a competing product from our data, or to resell access as a lead database to others.
• Interfere with the service's operation, including by overloading it or bypassing rate limits.
• Upload malware, or use the connected email sender to send spam or harmful content.

7. Outreach and contact data

Business contact information we collect is public, but the law that governs unsolicited contact varies by country and by channel. Before you contact anyone, you are responsible for:

• Checking whether your intended message is lawful where the recipient is located.
• Complying with opt-out and unsubscribe requirements.
• Honouring any objection or deletion request a recipient makes.
• Keeping a record of consent or lawful basis where one is required.

You must not use Lead io to build a dataset about private individuals, or to contact anyone in a way that would breach data protection law. Breach of this section is a serious breach of these Terms and may be reported to the relevant authority.

8. Accuracy of results

Each lead carries a confidence score and verification status to help you judge it. These are automated signals, not factual guarantees. Always confirm a lead's details yourself before you rely on them or spend money on outreach.

Counts and the requested area. When you ask for a number of leads, we aim to return that number and we will not return more than you asked for. We only count and save businesses that match the location you specified, or that sit within the surrounding metropolitan area of it. We do not quietly fill a shortfall with businesses from a neighbouring city, or from somewhere else entirely. If we cannot find the number you asked for, we tell you the real number we found and why it fell short, rather than padding the list to make the number look met.

A lead marked "needs review" means our automated checks did not reach a confident conclusion. It is not a statement that the lead is good or bad.

9. Availability

We work to keep Lead io running, but we do not guarantee uninterrupted availability. We may suspend or limit access for maintenance, security, or legal reasons, and for accounts we believe are being used in breach of these Terms. Public data sources can be slow or unavailable, which may reduce the number of results a search returns.

10. Your content and our licence

You keep ownership of the search terms, offer details, and outreach text you provide. You grant us a limited licence to host and process that content for the purpose of operating the service for you, as described in the Privacy Notice.

You confirm you have the right to provide any content you submit, and that it does not infringe anyone else's rights.

11. Disclaimers and liability

To the fullest extent permitted by law, Lead io and Abubakar Naeem provide the service "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement.

We do not warrant that the service will be error-free, that results will be accurate, or that any particular number of leads will be returned.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, nor for lost profits, lost data, or business interruption, arising from your use of the service.

Where liability cannot be excluded, our total aggregate liability to you for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

12. Ending the agreement

You may stop using Lead io and close your account at any time by emailing us. We may suspend or close your account if you breach these Terms, if we are required to by law, or if we discontinue the service.

On termination, your right to use the service ends and we will delete your data as described in the Privacy Notice. Paid plans end at the end of the paid period unless you cancel earlier. Because access ends immediately on account closure, see the Refund Policy.

13. Governing law

These Terms are governed by the laws of Pakistan, which applies without regard to conflict of law rules. Any dispute will be subject to the exclusive jurisdiction of the courts of Pakistan, unless the law where you live gives you mandatory rights you cannot waive.

If you are a consumer in the EU or UK, you keep any mandatory protections available to you under the law of your country of residence, including the right to bring proceedings locally.

14. Contact

Lead io is operated by Abubakar Naeem.

• Email: abubakar.reachout@gmail.com
• WhatsApp: 0336 4155422